Important Notice

Important Notice

Dear Valued Customer,

We regret to inform you that our website is currently experiencing unforeseen technical issues, resulting in temporary service disruption. We sincerely apologize for the inconvenience this may have caused to all our loyal customers who have consistently trusted and supported us.

To protect your interests during this period, we have promptly implemented the following measures:

1. For Customers with Unfulfilled Orders:

If you have placed an order that has not yet been shipped:

  • Please contact us immediately through the channels provided below
  • We have established a New Website to handle your orders
  • As a gesture of goodwill for the inconvenience, we will offer special benefits and compensation when you contact us

2. Continued After-Sales Support:

All after-sales services including refunds, returns, and exchanges remain available through these channels:

Customer Service Email: thesnkrs@hotmail.com

WhatsApp Support: +852 7097 5037

Our team is working diligently to resolve the technical issues and restore full website functionality as soon as possible. We deeply apologize again for any inconvenience caused and assure you that any concerns you raise will receive our immediate attention and best efforts for resolution.

Thank you for your patience and continued support during this challenging time.

Sincerely,

The Thesnkrs Team

THE SNKRS